Privacy Policy

Last Updated: May 13, 2025
At Christopher Novak Consulting (“we,” “our,” or “us”), we respect your privacy and are committed to protecting personal information in accordance with applicable Canadian and Québec privacy laws, including Québec’s Act Respecting the Protection of Personal Information in the Private Sector (Law 25) and Canada’s Personal Information Protection and Electronic Documents Act (PIPEDA).
This Privacy Policy explains how we collect, use, disclose, and protect personal information when you visit our website, contact us, or engage our consulting services.
1. Information We Collect
We collect only the information necessary to operate our website and provide professional consulting services.
a. Personal Information

May include:

  • Name

  • Email address

  • Phone number

  • Company or organization name

  • Role or title

  • Project or inquiry details

  • Billing or payment information (if applicable)

b. Technical & Usage Information

Collected automatically through standard technologies:

  • IP address

  • Browser type and version

  • Device and operating system

  • Pages visited and time spent on the website

  • Referring URLs

  • Cookies and similar tracking technologies

2. Purpose of Collection

We use personal information solely for legitimate business purposes, including to:

  • Respond to inquiries and communications

  • Evaluate and deliver consulting services

  • Prepare proposals, agreements, and invoices

  • Maintain client relationships

  • Improve website performance and usability

  • Send professional updates or insights (only where consent is provided or permitted by law)

We do not use personal information for automated decision-making or profiling.

3. Consent

By providing personal information, you consent to its collection, use, and disclosure as described in this Policy.

You may withdraw consent at any time, subject to legal or contractual restrictions, by contacting us (see Section 10).

4. Disclosure of Information

We do not sell, rent, or trade personal information.

We may disclose personal information to trusted third parties strictly as necessary to:

  • Host and maintain our website

  • Process payments and invoices

  • Provide email or communication services

  • Support analytics and security

All service providers are required to safeguard personal information and use it only for the purposes for which it was disclosed.

Personal information may also be disclosed where required by law or legal process.

5. Cookies & Tracking Technologies

Our website may use cookies or similar technologies to:

  • Ensure proper website functionality

  • Analyze traffic and usage patterns

  • Improve user experience

You may adjust your browser settings to disable cookies; however, some site functionality may be affected.

6. Data Security

We implement reasonable administrative, technical, and organizational safeguards to protect personal information against loss, theft, unauthorized access, disclosure, or misuse.

Despite these measures, no method of transmission or storage is entirely secure. We cannot guarantee absolute security.

7. Retention of Information

Personal information is retained only for as long as necessary to fulfill its intended purpose or to meet legal, accounting, or professional obligations.

Information that is no longer required is securely destroyed or anonymized.

8. Your Rights

Subject to applicable law, you may have the right to:

  • Access your personal information

  • Request correction of inaccurate or incomplete data

  • Withdraw consent for certain uses

  • Request deletion of personal information, where appropriate

  • File a complaint with a privacy regulator

To exercise these rights, contact us using the information below.

9. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for their privacy practices and encourage you to review their policies independently.

10. Children’s Privacy

Our website and services are intended for professionals and businesses. We do not knowingly collect personal information from individuals under the age of 16.

11. Changes to This Policy

We may update this Privacy Policy from time to time. The most current version will be posted on this page with the updated effective date.

Continued use of the website constitutes acceptance of the revised policy.

12. Contact & Privacy Officer

Questions, requests, or concerns regarding this Privacy Policy or personal information may be directed to:

inquiries@christophernovak.ca