Terms & Conditions

Terms & Conditions

Last Updated: January 26, 2026

Welcome to Christopher Novak Consulting (“Christopher Novak Consulting,” “we,” “our,” or “us”). By accessing or using our website, communicating with us, or engaging our consulting services, you agree to be bound by these Terms & Conditions (“Terms”). If you do not agree, please do not use our website or services.

1. Use of the Website

You agree to use this website for lawful purposes only. You may not:

  • Attempt to gain unauthorized access to systems or data

  • Introduce malware, viruses, or harmful code

  • Copy, reproduce, or commercially exploit website content without permission

We reserve the right to restrict or terminate access where misuse is suspected.

2. Intellectual Property

All website content—including text, frameworks, methodologies, visuals, branding, documents, and case studies—is the exclusive intellectual property of Christopher Novak Consulting, unless otherwise stated.

No content may be copied, reproduced, distributed, or used for commercial purposes without prior written consent.

3. Consulting Services & Engagements

All consulting services are provided on a professional advisory basis only and are governed by a separate written agreement (proposal, engagement letter, or statement of work), which defines:

  • Scope of advisory services

  • Deliverables (if any)

  • Timelines

  • Fees and payment terms

In the event of a conflict between these Terms and a signed agreement, the signed agreement shall prevail.

We reserve the right to decline or discontinue any engagement at our discretion.

4. No Guarantee of Results

Christopher Novak Consulting provides strategic, advisory, and consultative services only.

While advice, insights, and recommendations are provided in good faith and based on professional experience, no guarantees or warranties are made regarding results, outcomes, performance, revenue, growth, or business success.

You acknowledge and agree that:

  • Business decisions and implementation remain solely your responsibility

  • Outcomes depend on factors beyond our control, including execution, market conditions, internal resources, and third-party actions

  • Past performance, examples, or case references do not guarantee future results

You agree not to rely on consulting advice as a promise or assurance of any specific outcome.

5. Payments & Refunds
Unless otherwise agreed in writing:
  • Fees are payable in accordance with the applicable invoice or agreement

  • A deposit or advance payment may be required before work begins

  • Fees paid for consulting services rendered are non-refundable

Late payments may be subject to interest or administrative fees, as permitted by applicable law.

6. Confidentiality

Both parties agree to treat all non-public, proprietary, or confidential information exchanged during an engagement as confidential and to use such information solely for the purposes of the engagement.

This obligation survives the completion or termination of services.

7. Limitation of Liability

To the fullest extent permitted by applicable law, Christopher Novak Consulting shall not be liable for:

  • Any indirect, incidental, consequential, or special damages

  • Loss of revenue, profits, business opportunities, or anticipated benefits

  • Decisions made or actions taken based on consulting advice

  • Delays or failures caused by third parties, platforms, vendors, or external factors

All consulting services are provided “as is” and “as available,” without warranties of any kind, express or implied.

8. Third-Party Tools & Links

The website may reference or link to third-party tools, platforms, or websites. We are not responsible for their content, availability, or data practices.

Use of third-party services is at your own discretion and subject to their respective terms.

9. Privacy

Personal information is handled in accordance with applicable privacy laws, including:

  • Québec’s Act Respecting the Protection of Personal Information in the Private Sector (Law 25)

  • Canada’s Personal Information Protection and Electronic Documents Act (PIPEDA)

Please refer to our Privacy Policy for details regarding data collection, use, and protection.

10. Changes to These Terms

We may update these Terms from time to time. The most current version will be posted on this page with the updated effective date.

Continued use of the website or services constitutes acceptance of the revised Terms.

11. Governing Law & Jurisdiction

These Terms are governed by the laws of the Province of Québec and the federal laws of Canada applicable therein, without regard to conflict of law principles.

Any dispute shall be subject to the exclusive jurisdiction of the courts located in the Province of Québec.

12. Language

These Terms may be available in multiple languages. In the event of any inconsistency, the English version shall prevail, to the extent permitted by applicable law.

13. Contact

For questions regarding these Terms & Conditions, please contact: inquiries@christophernovak.ca